This Privacy Policy explains how Online Shop (MPD) collects, uses, discloses, and safeguards your personal information when you visit our website, make purchases, or interact with our services. By using our site, you consent to the practices described in this Policy.

If you do not agree with this Policy, please do not use the website or services.

• Account & Contact Information: name, email, phone number, billing and shipping address.
• Order & Payment Information: products purchased, order history, delivery details. Payment card data is processed by secure third‑party processors and not stored by us.
• Device & Usage Data: IP address, browser type, pages visited, time spent, referring URLs, and general interaction with the site.
• Cookies & Similar Technologies: to remember preferences, analyze usage, and improve the site experience.
• Communications: messages sent to us (e.g., via “Contact Us”), customer support interactions, and marketing preferences.
• User‑Generated Content: reviews, ratings, and feedback you choose to provide.

• Process orders, deliver products, and provide customer support.
• Personalize content, recommendations, and promotions.
• Send service messages (order updates) and, with your consent or as permitted by law, marketing communications (you may opt out at any time).
• Improve our website, products, logistics, and overall service quality.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with legal obligations, resolve disputes, and enforce agreements.

We use cookies, web beacons, and similar tools to make the site function, remember your preferences, and analyze usage. You can manage cookie preferences via your browser settings. Note that rejecting cookies may affect certain site features.

We may use analytics and advertising partners to understand performance and deliver relevant promotions. These partners may collect or receive certain information from your browser or device to provide their services.

• Service Providers: logistics, payment processing, analytics, customer support, IT and security vendors who work on our behalf under contractual safeguards.
• Legal & Compliance: to comply with law, regulation, legal process, or governmental request; to protect rights, safety, and property.
• Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to this Policy or a successor policy with equivalent protections.
• We do not knowingly sell personal information. If practices change, we will update this Policy and honor applicable opt‑out rights.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing our agreements. Retention periods may vary depending on the nature of the data and legal requirements.

• Access, correct, or delete certain personal information.
• Object to or restrict certain processing (where applicable).
• Opt out of marketing emails by using the unsubscribe link in the message.
• Withdraw consent where processing relies on consent.

To exercise rights, please contact us via the form on Contact Us. We may need to verify your identity to process requests.

California (CCPA/CPRA): California residents may have rights to know, access, correct, delete, and opt out of certain sharing. We treat service providers as “restricted” recipients under the law. To submit a request, use Contact Us. If we engage in “selling” or “sharing” personal information for cross‑context advertising, we will provide a “Do Not Sell or Share” option.

EU/EEA/UK (GDPR): Legal bases generally include contract (order fulfillment), consent (certain marketing and cookies), compliance (legal obligations), and legitimate interests (service improvement, fraud prevention). If we transfer data internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses). You may contact us to exercise rights under GDPR.

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child provided information, please contact us to remove it.

We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards consistent with applicable laws.

We may update this Privacy Policy from time to time. The “Effective Date” above indicates when it was last revised. If material changes are made, we will take reasonable steps to notify you.

If you have questions or requests regarding this Privacy Policy, please reach us via the form on Contact Us.